Get in Touch With Us
Whether you have a question about how sweepstakes casinos work, want to flag something that looks out of date, or have a suggestion for a platform we should cover, this page tells you how to reach the team behind Sweepstakes Casinos and what happens after you do.
How to Reach Us
Email is the most reliable way to get a message to us. Every email is read by a real person, and we aim to respond within two working days. Please write to us at [email protected].
A brief description of why you are writing at the top of your message helps us route it to the right person faster. You do not need to go into extensive detail upfront — just enough context so we know what kind of reply will actually be useful to you.
What We Can Help With
We receive a wide range of messages. The most common reasons people write to us include:
- Questions about our reviews and ratings — If you want to understand how we assess and rank social casino platforms, or why a particular site appears where it does, we are happy to explain our process.
- Corrections and factual updates — Sweepstakes casino terms, welcome offers, eligible states and platform features change regularly. If you spot something that looks inaccurate or outdated, please tell us. We take editorial accuracy seriously and will investigate promptly.
- Questions about the sweepstakes model — The dual-currency system, no-purchase-necessary entry, redemption thresholds and state-by-state availability can be confusing. If something in our content has not answered your question, let us know and we will either point you to the right section or clarify directly.
- Platform suggestions — We focus on new and noteworthy social casinos. If there is a platform you think belongs on our radar, tell us its name and why you think it stands out.
- Partnership and commercial enquiries — If you represent a sweepstakes or social casino operator and would like to discuss how we work with platforms, please introduce yourself and outline what you have in mind. We review all such enquiries on their merits.
- Responsible play concerns — If you or someone you know needs support related to gaming habits, mention it in your message and we will direct you to appropriate resources. You can also visit organisations such as the National Council on Problem Gambling (ncpgambling.org) directly.
- General feedback — Thoughts on our content, the site's usability, or topics you would like us to cover in future are always welcome.
What Happens After You Write to Us
Your message goes to a member of our editorial team — not an automated system. We read what you have written before replying, which means responses are relevant to your actual question rather than a generic acknowledgement.
Our usual turnaround is two working days. During periods when we are reviewing a large number of platforms or updating content for regulatory changes, it may take a little longer. We will always follow up.
If your message concerns a factual error, we will investigate and, where a correction is warranted, update the relevant page and let you know. We do not alter editorial assessments or rankings in response to commercial pressure — position on this site reflects our independent research, not a platform's willingness to pay for prominence.
A Note on What We Cover
This site focuses specifically on the sweepstakes and social casino space in the US — platforms that operate under a promotional sweepstakes model using virtual currencies rather than traditional real-money wagering. If your enquiry is about regulated online gambling, sports betting or something outside that scope, we may not be the right resource, and we will say so honestly rather than pointing you somewhere that does not fit.
Availability of sweepstakes casinos varies by state, and the legal landscape changes frequently. We do our best to keep our content current, but we encourage readers to verify a platform's eligible states and terms directly before signing up. If you believe our coverage of a specific platform's state eligibility is wrong, that is exactly the kind of correction we want to hear about.
Our Editorial Commitment
Reader feedback has shaped this site in meaningful ways — from platforms we have added to our tracked list, to terms we have clarified, to eligibility details we have updated. We publish independent comparisons of social casino platforms, and maintaining the accuracy and usefulness of that content depends partly on people taking the time to write in when something is not right.
We appreciate you visiting, and we look forward to hearing from you.